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Bob specializes in business growth, customer/employee experience, customer-centricity, engagement, digital, operations, go to market, solutions, MVPs, Product portfolios, marketing, sales, and culture.
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Basking Ridge, NJ US
Mon-Fri: 9am – 5pm ET
Get to know Bob
Business strategist specializing in customer-centricity, rev gen, customer experience and engagement, digital enablement, product go to market, solution management, marketing, diversity, and cultural rejuvenation.
- Former Executive Advisor at Appian to transform business operations
- Former VP, CX & Engagement at UnitedHealth helping pharma, providers, and payers connect to customers with experiences
- AT&T and Lucent’s officer pool
- Product marketing head for a $3 Bn portfolio
- Bell Labs – 3 patents and 3 inventions
- Bell Labs – Voice gateway product (pre Alexa)
- Certified in cultural transformation by Senn Delaney
Wrote the book on Commercializing Consumer Engagement
Understanding human behaviors for consumer experience, decision-making, and engagement.
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